Returns & Exchanges
At Outcast, we want you to feel confident in every piece you wear, which is why we offer a 30-day return window for all items in their original, unworn condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is free from makeup, perfume, or signs of wear.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
