Frequently Asked Questions
Everything you need to know about shopping with Outcast.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Outcast ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.